Risk rating
Information
Incident:
Information
Downgraded:
No

AT APPROXIMATELY 1345 HOURS CLIENT SERVICE OFFICER (CSO) [REDACTED] WAS INFORMED BY [REDACTED] THAT HIS SON [REDACTED] HAS NOT EATEN FOR THE LAST TWO DAYS, APART FROM A FEW STRANDS OF NOODLES AND HALF A CUP OF WATER. [REDACTED] REFUSES TO CONSUME MILK AND TAKE THE FOOD SUPPLEMENT IHMS HAVE PROVIDED TO HIM. [REDACTED] STATES HE HAS NIL COMMUNICATION WITH [REDACTED] AND [REDACTED] WOULD NOT DISCLOSE HIS PROBLEMS TO HIM. CSO [REDACTED] ASKED [REDACTED] HOW THEY COULD HELP HIM WITH THIS SITUATION. [REDACTED] STATED [REDACTED] IS CRAZY” AND WOULD LIKE [REDACTED] TO BE TRANSFERRED TO THE SECURE ACCOMMODATION AREA (SAA) AND KEPT THERE. [REDACTED] APPEARED FRUSTRATED DURING CONVERSATION AND DECLINED IHMS FOR HIMSELF. CSO [REDACTED] ADVISED [REDACTED] TO PUT IN WRITING HIS REQUEST TO HAVE [REDACTED] TAKEN TO SAA”””

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