ON THE 29TH AUGUST 2015 AT 1330 SCA CASEWORKER (CW) [REDACTED] AND CASEWORK COORDINATOR ADULT (CCA) [REDACTED] WERE SITTING WITH [REDACTED] AND [REDACTED] . [REDACTED] STATED THAT HIS FAMILY MEMBERS WERE BECOMING VERY FRUSTRATED WITH HIS NIECE, [REDACTED] ([REDACTED] , AGE [REDACTED] ). [REDACTED] STATED THAT [REDACTED] CONSISTENTLY ASKS TO PARTICIPATE IN OPEN CENTRE. [REDACTED] STATED THAT NONE OF THE FAMILY MEMBERS ARE ELIGIBLE FOR OPEN CENTRE, EXCEPT FOR [REDACTED], AS THEY HAVE REFUSED TO ATTEND THEIR REFUGEE STATUS DETERMINATION (RSD) HAND DOWN. [REDACTED] STATED THAT [REDACTED] KNOWS SHE IS UNABLE TO PARTICIPATE IN OPEN CENTRE WITHOUT AN ADULT FAMILY MEMBER. [REDACTED] STATED THAT THE FAMILY ARE VERY FRUSTRATED AND ANGRY AND SOMETIMES THEY FEEL LIKE PHYSICALLY DISCIPLINING [REDACTED] BECAUSE THEY DON’T KNOW HOW ELSE TO RESPOND TO HER REPEATED REQUESTS. [REDACTED] INDICATED THAT NO FAMILY MEMBER HAS HIT [REDACTED] AND NOR WERE THEY GOING TO IN THE IMMEDIATE FUTURE HOWEVER, THEY WERE ALL FEELING VERY ANGRY AND FRUSTRATED AND STARTING TO CONSIDER THIS COURSE OF ACTION. CW [REDACTED] AND CCA [REDACTED] SPOKE AT LENGTH WITH [REDACTED] AND [REDACTED] ABOUT THE INAPPROPRIATENESS OF THIS ACTION. CW [REDACTED] AND CCA [REDACTED] SPOKE WITH [REDACTED] AND [REDACTED] ABOUT ALTERNATIVE WAYS TO MANAGE THIS SITUATION. CW [REDACTED] ADVISED THAT IF ANYONE IN THE FAMILY WAS TO PHYSICALLY DISCIPLINE [REDACTED] THEN THEY WOULD NOT BE COMPLYING WITH THE RULES OF THE CENTRE. [REDACTED] AND [REDACTED] UNDERSTOOD THIS AND INDICATED THAT THEY WERE EXPLORING ALTERNATIVE BEHAVIOUR MANAGEMENT STRATEGIES. CW [REDACTED] AND CCA [REDACTED] ADVISED [REDACTED] AND [REDACTED] THAT THEY WOULD RAISE THEIR CONCERNS WITHIN THE WELFARE TEAM AND EXPLORE THE POSSIBILITY OF ESCALATING THEIR CONCERNS WITHIN THE NAURU RPC3 STAKEHOLDER FORUMS.
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