Risk rating

[REDACTED] was visibly upset in SAF area. CM was informed by [REDACTED] the chef had been verbally aggressive toward her after reporting the food looked old and asked for a clean spoon. The chef began to shout at her in an aggressive manner in front of everyone in the mess. [REDACTED] left the mess without eating and was upset. [REDACTED] reported she fell down and banged her head, grazing and brusing her knees. [REDACTED] was examined by IHMS. [REDACTED] reported the incident caused her to have an anxiety attack and made her feel like an animal. [REDACTED] informed CW she will not be eating in the mess until the chef appologises.

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