At approximately 1625 whilest at OPC1 in briefing, was alerted to sound of female quite upset. I went to investigate and was asked by CSO [REDACTED] 1 to assist in calming down a very upset female [REDACTED] 2. She was hysterical and threatened to jump over railing if did not see IHMS. I asked if it was possible for her to see IHMS and was advised she had no slip and was at internet and walked over by herself. A wilsons guard subsequently asked for her boat ID number and this upset her. I was advised by a Sterling guard that it was ok to bring over [REDACTED] 2 to IHMS. When we arrived I was advised by IHMS staff that they were not seeing any more people today as their systems had gone down. [REDACTED] 3 from behaviour was present when I advised [REDACTED] 2 of such. [REDACTED] 2 was told she needed to go back to camp, ask to see nurse onsite at OPC and organise request to see GP at OPC 1. [REDACTED] 2 asked for an interpreter. The interpreter advised [REDACTED] 2 of details and bus arrived for OPC3. [REDACTED] 2 was calmer but still upset. She agreed to go back to camp and asked me to leave. 1658. At 1700 I phoned OPC3 Command 3 and advised of details. I was advised by the escorts to place [REDACTED] 2 on the bus.
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